Volaris is a Mexican airline that operates in the low-fare class of passenger and cargo transportation.
Volaris was conceived with an idea that a Mexican low budget airline can compete with the international operators – especially American airlines – with cheaper infrastructure and tax laws in Mexico. With these views, through combined efforts from a number of investors in personal and business capacities, Volaris was formed in 2005. The holding name for Volaris was decided to be Vuela Airlines.
The legalities of foundation took over one year to complete. By the end of 2006, Volaris was already in operation through its cargo transportation subsidiary. In its first five years of existence, Volaris didn’t serve Mexico City because of unavailability of slots and in general and congested nature of Mexico City airport due to large number of airlines and travellers.
The first hub for Volaris was established in Toluca in 2008. This was to work as the principal hub for Volaris for little over 3 years. The first ever commercial flight that flew under the banner of Volaris was from Toluca and Tijuana. It was then shifted to Guadalajara – a better and more developed city and airport.
Loyalty Program – VClub
Volaris has a special loyalty and frequent flyer program for its travellers. It is named VClub and the members belonging to VClub can save as much as 40% on certain flights all around the year. Apart from this, members can enjoy exclusive seating positions, airport pickups, special hotel rooms, free upgrades and many premium offers.
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Payment Methods
Volaris, during its initial years of operation, relied heavily on third party booking websites like Expedia for online booking facilities due to stringent overseas banking laws in Mexico. However, as these laws were relaxed in the subsequent years, Volaris has developed a fully functional booking website of their own through which travellers can get the best deals on their tickets. Regular payment methods like credits cards, debit cards, online banking and PayPal are accepted at the official Volaris website.
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Destinations served
Volaris is primarily a Mexican domestic airline serving all the airports in Mexico. However, in recent times, Volaris has built up strategic codeshare partnerships with a number of international airlines in an effort to expand onto the international air travel scene. These include Condor in Germany and Southwest Airlines in the United States.
Overall, Volaris is a fairly affordable option for domestic travel in Mexico.